A SNAPSHOT ON ELEMENTS OF EMOTIONAL INTELLIGENCE AND ITS IMPACT ON INDIVIDUALS AND ORGANIZATIONS

Abstract

Abstract: Issues on Emotional Intelligence (EI) have received immense attention from individuals and organizations.   One of the main issues is that EI has impacted employers of organization both their self-development and management.  The objective of this paper is to bring forth a snapshot of the elements of EI that impact both the individual and the organization. A literature review is conducted to achieve this objective.   Different perspectives from previous studies have identified the most important element of EI crucial to have a rightful behavior for the individual needs in an organization.  The five (5) perspectives of the elements of EI are self-awareness, self–regulation, motivation, empathy, and social skills with self-awareness self-regulation, and social skills being the most prominent elements of EI.  The review also revealed the employee with low EI will cause emotional exhaustion which end up in having a higher employee turnover.  It is also crucial to have a high EI as it develops an individual with a stronger personality and higher ability which is the trait required for successful organization. The level of individual EI also influences the ability to manage skillfully emotions.  In addition, empathy is the root of EI to maneuver emotions in daily activities. Finally, EI is critically crucial for the employees who are managing and leading the organization.  A manager with high EI leverage on tacit knowledge together with innovation behavior is expected to drive the organization successfully.